1. Acceptance of these Terms
By creating an account, purchasing, or using Fader Club, you enter a binding agreement under these Terms and acknowledge the Privacy Policy. The Cookies and Analytics notice, offer page, checkout summary, receipt, and any program-specific terms presented to you complement this agreement. The platform records the date and version you accepted. Material changes require renewed acceptance before continued use. If you do not agree, you may close your account; refusal does not eliminate vested consumer rights or access rights attached to prior purchases, which remain governed by the applicable offer and the conditions in force at purchase where more favorable to you.
2. Eligibility and your account
You must be at least 18 years old. Minors may only use the platform through their parents or legal guardians, who must accept these Terms on the minor's behalf, answer for the account and its purchases, and consent to the processing of personal data under article 14 of the LGPD. You agree to provide accurate, current information and to keep it updated. Your account is personal and non-transferable: keep your credentials secret and do not share or sell access. You are responsible for activity performed through your session, except where it results from a security failure attributable to the platform or occurs after you reported unauthorized use.
3. Platform and creator roles
Fader Club provides technology for discovery, contracting, access delivery, communication, review, and marketplace operations. Creators supply and remain responsible for the authorship, accuracy, legality, quality, and promised scope of their courses and products. Depending on the offer, the operator, a creator, or another identified supplier may be legally responsible for the sale and fiscal document; that role must be disclosed in the offer, checkout, or transaction record. Administrative review does not eliminate any responsibility imposed by consumer law, and nothing in these Terms limits joint or other liability where the law requires it.
4. License to courses and digital products
A purchase grants you a personal, non-exclusive, non-transferable license to access the content for your own learning, revocable only in cases of violation of these Terms or as provided by law. Access is tied to the account that completed the purchase. Reselling, redistributing, publicly screening, lending, renting, or commercially exploiting any course, video, file, or material is prohibited unless the creator or the platform authorizes it in writing.
5. Content protection and security
Content is delivered through protected players and temporary, account-verified download links. You may not copy, record, rip, scrape, or capture videos, streams, or files beyond features expressly provided; circumvent, probe, or disable technical protections; or share, publish, or make downloaded files available to third parties. The platform may log and audit access and download activity and apply proportionate safeguards such as session limits, link expiration, and re-verification. A suspected violation may result in temporary restriction while facts are reviewed and, when confirmed, proportionate measures under Section 13, without restricting non-waivable consumer rights.
6. Prohibited conduct
It is prohibited to: use false identity or another person's payment data; commit or attempt fraud of any kind; upload malware or unlawful content; access the platform through bots, scrapers, or other automated means; reverse engineer the platform; interfere with its operation or security; harass or abuse students, creators, or staff, including misuse of support channels to spam, threaten, or extract undue refunds; manipulate coupons, promotions, referral links, reviews, or the refund policy; infringe intellectual property; or use the platform for any unlawful purpose.
7. Offers, pricing, orders, and payment
Before contracting, the offer and checkout must make available the essential characteristics of the content, total price and currency, payment conditions, access or delivery method, restrictions, supplier information when applicable, and a way to correct input errors. The checkout summary and confirmation form the reproducible transaction record. Prices may change prospectively; the price and eligible coupon confirmed for your order apply. An order completes only after payment confirmation. Platform receipts confirm the order and payment record but are not fiscal invoices (nota fiscal); the supplier legally responsible for the sale issues required fiscal documents. You must provide accurate billing information and must not submit another person's payment data without authorization.
8. Refunds and cancellation (return policy)
Under article 49 of the Brazilian Consumer Protection Code, you may withdraw from an online purchase within 7 (seven) calendar days counted from contracting or release of access, whichever happens last — or within any longer window shown on the order page — and receive a full refund through the original payment method, promptly and with monetary adjustment where legally applicable. Request it from the order page or Support. A refund may cover the order or specific items; approved refunds remove access to the refunded content and reverse related commissions. Independently of withdrawal, quality defects follow the legal warranties of articles 18 to 20 and 26 of the Consumer Protection Code, including re-performance, proportional price reduction, or restitution as applicable. Regular exercise of rights carries no penalty. Proven fraud, such as false chargebacks or unauthorized payment data, may lead to proportionate restrictions under Sections 6 and 13. Access to genuinely disputed content may be paused while the dispute is resolved and restored when appropriate.
9. Access and availability of purchased content
Purchased courses and products remain available in your account while the platform operates, including when a creator publishes an updated revision — your access and progress carry over to the current version. If specific content must be retired — for example for legal, safety, or licensing reasons, or because a creator leaves the platform — the platform will offer a reasonable alternative or a proportional refund. In case of definitive discontinuation of the platform, users will be notified with reasonable advance notice and given reasonable means to conclude access to purchased content or a proportional refund of amounts paid.
10. Creators and their content
Creators declare that they own or hold sufficient rights for everything they publish and remain responsible for the content, claims, licenses, collaborators, and required authorizations. Applications must be truthful; approvals based on false information may be revoked. Fader Club may request changes or limit publication when readiness, quality, safety, rights, or legal requirements are not met. Program terms, revenue allocation, fees, payout eligibility, and provider readiness must be presented in the creator workspace or a specific agreement. Simulator, forecast, readiness, or estimated-revenue screens do not by themselves create a payment obligation. Creators are responsible for applicable taxes and accurate payout information. Uploaded files, including PDFs and ZIP archives, remain the creator's responsibility; technical checks reduce but cannot eliminate malware or quality risk.
11. Your content, reviews, and community conduct
When you post reviews, questions, or other content on Fader Club, you keep ownership but grant the platform a non-exclusive, worldwide, royalty-free license to host, display, and moderate it as part of operating the platform. Reviews must reflect your genuine experience with content you actually accessed. The platform may hide, limit the visibility of, or remove user content that is unlawful, abusive, off-topic, deceptive, or in violation of these Terms, and may restrict the posting privileges of repeat violators.
12. Affiliate program
Participation in the affiliate program requires approval, and applications must be truthful. Affiliates must promote honestly: no spam, no misleading claims, no self-referral, and no impersonation of the platform or of creators. Attribution uses a referral cookie with a limited validity window (currently 30 days, last click wins); purchases made after the window expires, or through your own link, earn no commission. Commissions are voided in cases of fraud, refund, or manipulation. Rates and program rules may change with notice, and affiliates are responsible for their own taxes on amounts they receive.
13. Moderation, suspension, and termination
Fader Club may warn, remove content, restrict a feature, temporarily suspend, or terminate an account when reasonably necessary to enforce these Terms, protect users or the platform, comply with law, or respond to fraud, content theft, or security abuse. Measures should consider severity, evidence, recurrence, risk, and the user's explanation; urgent restrictions may be immediate when delay would create material harm. Where legally and operationally possible, the user will receive the reason and a way to request review through Support. Paid access unrelated to the violation and non-waivable consumer rights are preserved. You may request account closure at any time, subject to lawful retention.
14. Intellectual property
The Fader Club brand, platform, and software belong to the platform operator; courses and products belong to their respective creators. Suggestions and feedback you send may be used to improve the platform without compensation. Nothing in these Terms transfers ownership of any intellectual property to you.
15. Educational nature and liability
Content on Fader Club is educational; results depend on your own effort and circumstances, and no earnings or outcome is guaranteed. The platform is operated with reasonable efforts toward availability and security. To the maximum extent permitted by applicable law, the platform's total liability toward users who are not consumers — for example, creators and affiliates acting professionally — is limited to the amounts paid by that user in the 12 months preceding the event giving rise to the claim. In consumer relationships, the liability rules of the Brazilian Consumer Protection Code apply in full, and nothing in these Terms excludes or limits rights that cannot be waived by law.
16. Reports, copyright, and appeals
Report unlawful content, rights violations, impersonation, fraud, safety issues, or a moderation error through Support and include enough information to locate and assess the material. Copyright reports should identify the protected work, the allegedly infringing material, the reporting party's authority, and a good-faith basis. Fader Club may preserve evidence, restrict material while reviewing it, ask affected parties for information, and restore content when a report is unsupported. Knowingly false or abusive reports may violate these Terms.
17. Third-party services and electronic notices
Fader Club may integrate or link to services operated by others, including payment, email, video, storage, analytics, SoundCloud, and creator-selected destinations. Their own terms and privacy practices govern their services, while Fader Club remains responsible for duties that cannot lawfully be transferred. Contract confirmations, security alerts, policy updates, review decisions, and other notices may be delivered in the account, by email, or through another contact channel you provided. Keep contact details current and verify messages through the platform when in doubt.
18. Changes, governing law, and disputes
Fader Club may update these Terms for legal, security, operational, or product reasons. Material changes require renewed acceptance, with date and version recorded; changes do not retroactively reduce acquired consumer rights. These Terms are governed by the laws of the Federative Republic of Brazil. Consumers may bring claims in the courts of their domicile, and claims against a consumer follow the legally competent forum, including article 101, I, of the Consumer Protection Code. Before litigation, you may contact Support for a good-faith attempt to resolve the issue, without limiting access to courts, consumer authorities, or the ANPD.